Privacy Policy
Verix AI (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.
Effective Date: 01 January, 2025
Last Updated: 01 July, 2026
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website verix.ai or interact with our services. By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information you provide directly to us, such as:
- Name
- Email address
- Phone number
- Company name
- Any information you submit through forms, inquiries, or service requests
b. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages you visit and time spent on them
- Referring website or search engine
We use cookies and similar technologies to enhance your experience and analyze traffic.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services
- Respond to your inquiries and requests
- Personalize your user experience
- Send updates, promotions, or marketing communications (with your consent)
- Analyze website performance and usage trends
- Comply with legal obligations
3. SMS/Text Messaging & A2P Communications
By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Verix AI. Message frequency varies based on your interactions with us. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any goods or services.
a. Types of Messages
Depending on the programs you opt into, you may receive:
- Customer care and support messages (responses to your inquiries and service updates)
- Appointment, booking, and scheduling confirmations and reminders
- Account and security notifications (such as verification codes and transactional alerts)
- Marketing and promotional messages (only where you have given express written consent)
b. Opting Out & Help
You can opt out of receiving text messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and no longer send you SMS messages. For assistance, reply HELP or contact us at support@verix.ai. Carriers are not liable for delayed or undelivered messages.
c. Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our services (such as customer service providers or messaging platforms) is permitted solely to help us deliver the messages you have requested. All text messaging originator opt-in data and consent is excluded from any sharing and will not be shared with any third parties.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information in the following situations:
- With Service Providers: Third-party vendors who assist in operating our website and providing services (e.g., hosting, analytics, marketing tools)
- For Legal Compliance: When required by law or to protect our rights, safety, and property
- Business Transfers: If our business is merged, acquired, or sold
As noted in Section 3, mobile information and SMS opt-in consent are never shared with third parties or affiliates for marketing or promotional purposes.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze traffic, and understand user behavior. You can manage or disable cookies through your browser settings, but this may affect website functionality.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing communications
- Request a copy of the data we hold about you
To exercise these rights, contact us at: support@verix.ai or +1 (478) 339-4997
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from them.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date revised accordingly.